Shipping & Delivery
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in Nigeria.
How do you ship packages?
Packages from our warehouse and physical store and will be shipped by our partner dispatchersndepending on the weight and size of the product.
Do you ship worldwide?
For now, No. We are looking into providing a suitable shipping method to over 200 countries around the world. However, there will be some locations we will be unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
For Nigerian customers, you don’t have to worry about custom ees as the package won’t be shipped across countries.
When we Start shipping internationally, We won’t be responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive to your country.
How long does shipping take?
Estimated shipping time varies by location and can be longer than 4 days due to high demand. Lagos customers will definitely get their packages within 3days after the items has been shipped.
*This doesn’t include our 1-5 day processing time. Depending on what is ordered.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. While some don’t require a tracking number.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.